At Afrikasia Travel & Tours Pty Ltd South Africa ("Afrikasia," "we," "our," or "us"), we are committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 ("POPIA"). This Privacy Policy outlines your rights under POPIA and how you can manage your personal information.
1. ACCESSING YOUR PERSONAL INFORMATION
You have the right to request access to the personal information we hold about you. To do so, please contact us at info@afrikasia.co.za. Afrikasia will take reasonable steps to verify your identity before granting access to your personal information to ensure that we are dealing with the correct individual.
2. CORRECTING YOUR PERSONAL INFORMATION
If you find that any of the personal information we hold about you is inaccurate, incomplete, or outdated, you may request that we correct it. Please provide us with the necessary information to update your records by contacting us at info@afrikasia.co.za. We are committed to ensuring that your personal information is accurate and up-to-date.
3. REQUESTING DELETION OF YOUR PERSONAL INFORMATION
If you would like us to delete any personal information that you have provided to us, you can contact us at info@afrikasia.co.za. Afrikasia will respond to your request within a reasonable time after receiving your email.
Please note that Afrikasia may retain your personal information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. Additionally, even after we delete your personal information from our active servers, residual copies may take some time to be deleted from our backup systems. This deletion process will not affect any personal information that has already been shared with third parties, as permitted under this Privacy Policy or any other agreement between you and Afrikasia.
4. SHARING PERSONAL INFORMATION
Afrikasia is committed to protecting the personal information of all individuals. When making your personal information available to you, we will take reasonable steps to redact any personal information that relates to other individuals, where applicable.
5. YOUR RIGHTS UNDER POPIA
As a data subject under POPIA, you have several rights regarding your personal information, including:
Right to Access: You have the right to request access to the personal information we hold about you.
Right to Correction: You have the right to request that we correct or update your personal information if it is inaccurate, incomplete, or outdated.
Right to Deletion: You have the right to request that we delete your personal information, subject to certain legal and contractual obligations.
Right to Object: You have the right to object to the processing of your personal information under certain circumstances.
To exercise any of these rights, please contact us at info@afrikasia.co.za.
6. INTERNATIONAL DATA TRANSFERS
If Afrikasia transfers your personal information outside of South Africa, we will ensure that such transfers are compliant with POPIA and that the information is adequately protected in the recipient country.
7. UPDATES TO THIS POLICY
Afrikasia may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any significant changes by posting the updated policy on our website or through other communication channels.
8. CONTACT US
For any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:
Afrikasia Travel & Tours Pty Ltd South Africa
Email: info@afrikasia.co.za